Returns & Exchanges
At Alpine Outlets, we stand by the quality of our home furnishings and offer a 30-day return window to ensure your space is exactly as you imagined. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a return authorization.
Prepare the Package
Carefully pack your items in their original manufacturer's packaging, ensuring all hardware, instructions, and protective materials are included.
Ship It Back
Affix the prepaid shipping label provided in the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing