Frequently Asked Questions
Everything you need to know about shopping with Alpine Outlets.
What is the standard shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on home decor and furniture?
Yes, all Alpine Outlets products come with a one-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to qualify for a full refund.
Can I request fabric swatches before purchasing a sofa?
Absolutely. We offer complimentary swatches for our entire upholstery collection to help you ensure the color and texture perfectly match your home's aesthetic.
Does Alpine Outlets ship internationally?
Currently, we only ship within the continental United States and Canada. We are working on expanding our logistics to support international shipping in the near future.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery in real-time.